Privacy Policy

Comfy Grounding Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates, including checkout reminders. Webhooks may be used to trigger the Checkout Reminders messaging system.

SECTION 2 - PERSON RESPONSIBLE

The controller responsible for data protection in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

Comfy Grounding
Phone Support: +1 656-225-3615
Email: support@comfygrounding.com

SECTION 3 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose. If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If after opting in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at support@comfygrounding.com.

SECTION 4 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway, Shopify stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as needed to complete the transaction. Afterward, it is deleted.

All direct payment gateways adhere to PCI-DSS standards to ensure secure handling of credit card information. For further details, please review Shopify’s Terms of Service or Privacy Statement.

SECTION 6 - THIRD-PARTY SERVICES

Third-party providers will only collect, use, and disclose your information as necessary to perform the services they provide to us. However, payment gateways and other transaction processors have their own privacy policies. We recommend reviewing their policies to understand how your information will be handled.

Be aware that some providers may be located in different jurisdictions. If you use a third-party service, your data may become subject to the laws of their jurisdiction.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy and our Terms of Service no longer apply.

Google Analytics: We use Google Analytics to learn about who visits our site and what pages are viewed.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS and implement additional industry standards.

SECTION 8 - COOKIES

Here are the cookies we use. You can choose to opt-out of cookies:

  • _session_id: Allows Shopify to store session information (referrer, landing page).
  • _shopify_visit: Tracks number of visits (persistent for 30 minutes).
  • _shopify_uniq: Counts visits by a single customer (expires midnight of the next day).
  • cart: Stores cart contents (persistent for 2 weeks).
  • _secure_session_id: Session-specific token.
  • storefront_digest: Verifies access if the store is password-protected.
  • PREF: Tracks site visits and origin (set by Google).

SECTION 9 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If we make significant changes, we will notify you here so that you are aware of what information we collect and how we use it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact us at support@comfygrounding.com.